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For More Information: Visit Their Website
Call For Consultation: 727-222-4413
Address: 4825 Palm Harbor Blvd, Palm Harbor, FL 34683
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This is how it has been since we officially open our backyard pool a year ago. Only 3/8 of them works (see picture) when on spa mode. Along with other issues they’ve caused us. I would rather not contact them at all any further. Just wanted others and potential pool owners to know. This is basically Jeff Paplin’s dream pool in my yard as I was ignored on what some of the things I actually want my pool to look like. He’s bad at listening to what the customer wants.
Our irrigation/watering system was destroyed I get that, grass was destroyed I get that, but come to find out they completely ruined our perfectly underground situated rain water drain system. They didn’t even tried to let us know nor tried to go around it. They just dug and put the pool equipment/system there. We are left to fix the problem. We tried to tell them about the issue and was basically told ‘not our problem’. So just based off on our experience with this company this sales agent and the operations manager named Megan who I emailed about something and never acknowledged me and just pass along the message. Basically saying not my job.
Update: June 3, 2024
The third photo has that outlet thingy that’s supposed to be for vacuum they said. Absolutely useless, don’t work, just basically a hole with a cap lol. Those lounge chairs don’t really fit in the space. I mean it does but no more for anything else like a cute accent table. Umbrella holder never worked it’s too shallow won’t hold anything. My poor husband tried to fix and was unsuccessful. The waterfall feature splits in multiple falls when it’s been on for awhile, doesn’t stay as one 8ft waterfall. We were told because there was only one pipe put in there basically another failure of something that could have a perfect addition to the entire set.
Jeff Paplin absolutely know about the spa issue they send one time to get it fix it worked one time and then it didn’t again. We were also tired of talking with him. Just didn’t want to deal with any of you really.
After considering various pool builders and seeking feedback from a neighbor with firsthand experience, we chose Premier Pools Tampa Bay North for our project.
I want to highlight the tremendous attention to the customer exhibited by the team, particularly Kevin, our designer, and his wife Jen, who provided invaluable follow-up support. They were attentive to our needs, responsive to our questions, and went above and beyond to ensure our satisfaction throughout the entire project.
Their commitment to excellence was further highlighted when a minor leak surfaced post-construction. Rather than evading the issue, they tackled it with great efficiency and precision, reaffirming their dedication to delivering a superior product and customer experience. This level of integrity and accountability gave us peace of mind, especially in an industry rife with tales of unfinished projects and bankruptcies.
Overall, I am extremely pleased with the service and attention provided by Premier Pools Tampa Bay North. If you're looking for a pool builder that prioritizes customer satisfaction, accountability, and excellence in every aspect of their work, look no further.
James worked with us to make sure we achieved our dream pool and outdoor living space. He was always available if we had any questions or concerns. His attention to detail and his frank honesty was a welcomed experience through the process. He is knowledgeable and very professional. If you are looking for a great person and salesmen James is definitely who you want to go with. Not only did we get our dream pool with this process we also gained a friend.
We highly recommend Premier Pools and Spas North Tampa.
5 ⭐️⭐️⭐️⭐️⭐️
This company was amazing because they allowed me a lot of autonomy with the design as I wanted very particular items and look I was determined to achieve. They also made great suggestions and gave input to “pool things” I needed to understand.
We had the best experience with EVERY. SINGLE. guy/gal/crew who came out. They were all so friendly and very knowledgeable and showed up when they were supposed to (summer weather permitting). The project manager Tony is an awesome guy and has been in the pool biz for 40+ years and he is a respected leader and manages his guys well. All of the crews raves about the owner, Ryan who we didn’t work with until the end but we definitely understood why all of the workers thought so highly of him. The management is accessible by text/phone/email and we’re very communicative and incredibly responsive during the entire process - and it IS QUITE A PROCESS with LOTS of moving parts. The best advice I can give if you’re building a pool is to be patient but stay on top of everything. Trust their process. Be understanding and kind to the workers. Holdups that are out of anyones control will happen.
This team DELIVERED!! From dig day to completion it was exactly 3 months to the day ( 3-4 months will feel like three years to the homeowner, but be patient). These guys work HARD even in the sweltering summer months. They also clean up the site before they leave. I had cold drinks, sometimes donuts, and tipped some of the crews well (paver team is unbelievable!!)
This company is trustworthy and has excellent process and organization. They show up, follow up, and follow through. We are SO THANKFUL we made the right decision by going with them and are absolutely loving our gorgeous pool!!!

Address:
6846 N Dale Mabry Hwy, Tampa, FL 33614
We appreciate all of you working with us on a project we were so nervous and new at, and your guidance, flexibility and patience throughout the process!
[For reference: we chose the Nihon Reflections Nagoya tile with the Lighthouse 1 (definitely check out the tiles IN PERSON, because the catalog does not do the Lighthouse justice, and the Nagoya color is way less green!), Cody White coating and Ice cement pavers.]
Working with John Lalley the sales manager / 3D design will get you the pool you want. GO slow at this time, focus on all the details you what incorporated in to your pool, from waterfalls, stairs, sundeck, anything at all, even something like the edge around the pool, plaster color we went with (Blue surf), the deck distance for walking or cleaning etc and screen design and how it connects to the home.
We went with Double doors on the screen patio for easy access if moving in big items 😉 You'll thank me later..
Next, are Project manager Adam Lazo the guy was Awesome on our pool install from start to finish, always communicating with us every step of the way. Always took our call or called us back very quickly, I think the pool was done in about 11 weeks. There are a lot of details that don't get discussed at the main office, you will learn these along the way, Dealing with Adam with all the different things that come and go makes every step so much easier in the process. From tear down of old and removing of debris to grading, digging, wood framing, concrete, so much to list haha.. Adam Lazo A+ job!
This pool is definitely a oasis of color and sound so awesome..
Thanks to all Cody employees and contractors along the way. There was a bunch of them. The End
When we got to the design phase with Steve he was very patient. We had lots of questions and he had lots of great ideas.
Adam was our project manager. Great communicator and he walked the talk.
Fast forward... we now have a pool that we don't deserve. It is beyond our wildest expectations. And Cody Pools warranty department is the best (only minor things but they are all over it with 6 trucks circling Tampa).
Steve and Adam and the whole Cody pools "behind the scenes" gang, these are good people! We didn't know Steve or Adam before meeting them with this process and we now consider them friends.
We had a pool party this past Saturday with their families so they could see and enjoy the fruits of their labor of love. How many people end their pool construction project on that note?? read BBB and Google reviews on other pool companies to appreciate this fact.
Thank you Steve and Adam and Cody pools!!! You did it!! Dreams really can come true.
It all start with lovely Jennifer who came and did the math. After calling 5,6 more pool companies my wife said that we should go with Jennifer (Cody pool) . They were not the cheapest but the trust is everything I guess. So, after choosing our tiles and pavers and copping they gave us a date when they will start.
First, two Brazilian guys came! Oh my God what an experience. They did almost everything.
RJ and Bryan, managers on this project were almost everyday here to check the work. Everything was top! I apologize if I missed anyone from the crew members.
They finished everything in 10 days. 10 days!!
We were very happy how everything came out. We add value to our property a lot.
Thank you all again!
Pool completed and we’re now in contact with Cody Pools warranty department. This department does not disappoint! We’ve had both Orlando and Jonathan to our pool to get us up and running and teach us “Pool School.” They’ve both spent as much time with us as we needed and answered all our questions. The representatives I’ve spoke with in this department have also been extremely friendly and communicative.
Long story short……we would highly recommend Cody Pools! We so excited to enjoy our own little slice of paradise.
We designed our pool, Shawn Gordon was our sale man and was able to render it in a 3D project and help us selecting all the materials, we negotiated a competitive price, we had options. Elon Friedman was our PM. He took Shawn design and made it reality. Elon coordinated all the county permits, vendors, and materials delivery. He owned the overall schedule and execution of milestones and he did an excellent job.
From a customer to another: Building a pool is not an easy job. You can choose to hire a smaller company or someone who may charge you less and contract out all the work to Joe the plumber. The issue in doing so are the county inspections that you won’t pass and the needed permits you won’t get. Most of all with a cheap vendor you may end up with tons of repairs later on, in end you will spend more than what Cody charges. Also to be noted that Cody pool vendors are the best in the industry and they are not necessarily available to you as a private or to other companies. I’ve done my homework for months before choosing Cody Pools.
I am already in the warranty period with my pool and couldn’t be happier with how the pool looks works and stood the test of time.
It’s your choice: Cody Pools and be happy, anyone else and good luck to you!
PS - Same as all other potential customers, I read the negative reviews related to supply chain issue and material delays. The country is impacted by all that, perhaps the negative review are related to Joe and not Cody?
Only thing that I would mention was it did take pretty long to complete but I understand that some of the delays were out of control for Cody Pools. Just would have liked for us to have known this from the beginning. Lastly, we still have some items that need to be corrected like some screen repair, and our aluminum roof extension that was not sealed correctly and would leak when it rains. Also need the pool pump control screen replaced. Currently can not make adjustments or turn anything off from it. We found this our during pool school. Hopefully we can get these items completed soon. Again thank you everyone from Cody Pools for making our pool dream come true.
Now don't get me wrong. There were issues. Like bringing the wrong tile, delays, pavers having to be fixed a few times, delays, outdoor kitchen not starting on time, oh did I mention delays??? Being a novice about pools it was hard trying to understand how we can get a crew here working hard for a day then weeks go by without any action. That was without a doubt the most difficult part. My only saving grace was talking with my neighbors who have been through this process before. They kept telling me that my pool was moving faster than they've seen others built. Now that I look back on it the total project was 5 months. That's with supply shortages, labor shortages, COVID, etc...
Overall we're extremely pleased with our pool and outdoor living space. We utilize it everyday and really don't want to go in the house. We set out to have the best pool in the neighborhood and I do believe we've succeeded.
Thank you Steve and Todd for making our dream come true.
Anthony and Tammy Brown
For More Information: Visit Their Website
Call For Consultation: 954-755-4402
Address: 3144 SW 13th Dr, Deerfield Beach, FL 33442
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Some opportunities for them to improve is the initial coordination and communication to the customer in the initial phases of the project. They failed city inspection on the plans in the beginning and they were not aware until I called the city and informed them myself. Also, there was a four month difference between their actual and estimated completion date.
However, once the construction phase started, everything went relatively smoothly and their project manager made quite a positive difference. They should give him a huge raise! The pool looks amazing and the marble installation around the pool was very good as well as the placement of the equipment and plumbing.
The staff was helpful and polite through the whole project. Kevin was very helpful and brought our vision to reality on our first consultation. Our project manager, Golan displayed outstanding customer service and was transparent and organized with time and efficiency of our pool project. Any concerns we had were handled accordingly. With that being said, We are a family of 6 and couldn’t have chosen and invested in a better company to build our oasis! Thank you Vankirk and Sons!
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Questions To Ask While You Review Florida Pool Contractors
Florida pool builders are in high demand with the hot and humid weather. As you sift through Florida pool builders you’re probably scoping reviews, comparing costs, and trying to determine how to pick the best contractor. The search can be overwhelming, as can trying to determine how to pay for the pool. Simpler Florida pool designs can help keep the cost down, but regardless, building a pool is expensive.
For our Florida homeowners, TGUC Financial offers a platform that can help you find vetted, licensed, and insurance pool contractors as well as lenders that can offer pool financing. The ability to access two of your greatest resources in one place can help you make a splash. . . sooner. Here’s what you should know.
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Who Is The Best Pool Contractor In Florida?
Florida is a popular state for pools thanks to the weather. Therefore, there are many reputable pool builders that can help you. Some may have speciality areas which can make them the best for your needs, while others may have more availability which may make them best for your needs. Shop your options and choose the best pool contractor in Florida based on your needs and budget.
Should I DIY My Pool In Florida?
Should you DIY your own pool – probably not. Can you? Possibly, yes. Building a pool is a specialized skill, and if done incorrectly it can cause serious damage. We encourage you to ensure your pool is built properly – whether that means you build it or you hire a professional.
What Is The Most Expensive Part Of Owning A Pool In Florida?
As if installing a pool isn’t costly enough – now you get to take care of it. Equipment and maintenance are among two of the most expensive parts of pool ownership in Florida. Pools require special equipment, chemicals and regular maintenance to ensure it stays functioning and safe to swim in. Typically, during the pool season, owners spend an average of $180 per month on pool maintenance and cleaning. It’s important to factor these costs into your decision to install a pool, especially if you’re financing with a monthly payment.
What Is The Most Durable Pool Construction For Florida?
Thanks to the mild Florida winters, you’ll have plenty of options when it comes to designing your pool. Among the most durable materials is concrete at the top of the list. With a reputation of lasting 50+ years, concrete pools are resilient. Concrete isn’t ideal for climates where the temperatures get extremely cold in the winter since it can crack. But, Florida’s warm weather makes concrete a popular selection for inground pool installation. Aside from their durability, concrete pools are also fully customizable, which many homeowners appreciate.
What Is The Average Cost To Build A Pool In Florida?
The average cost to build a pool in Florida is around $35,000, with most paying between $28,000 and $55,000 depending on size, materials and design. There are several things that can impact the cost of your pool, like the type of pool you want to install, the size and the complexity of the construction involved.
Most pool builders in Florida can provide a customized estimate free of charge. Take advantage of TGUC’s network of Florida pool contractors and start getting estimates today. We’ve done the hard work for you and narrowed down legitimate pool builders in your area. Plus, we can help you access competitive offers for Florida pool financing.
What Type Of Pool Is Best In Florida?
Ultimately, each type of pool has pros and cons for homeowners in Florida to consider before making a decision. Vinyl pools are more affordable, but require added maintenance costs. On the other hand, concrete pools are more durable, but are expensive to install. Fiberglass pools are a popular mid-range option, but don’t have the option for any customization. Depending on your budget and aesthetic preferences, all three pool types could work for the Florida climate. Determine what you want and consult with an expert to make a decision about what’s best.
What I Wish I Knew Before Building A Pool In Florida?
While pools can be a long-term source of fun and enjoyment, it’s important to fully understand what goes into installing and maintaining a pool in Florida. Before diving in, make sure you understand the scope of building a pool. There’s a lot of steps to the process. Next, understand ongoing maintenance and equipment costs. Finally, make sure you know who is building your pool – your experience will be in their hands. Reach out to others that have built a pool and see what they share with you about the pool building experience.
What Is The Cheapest Pool To Install In Florida?
If you’re looking to install a pool on a smaller budget, consider getting a vinyl inground pool. Installing an inground vinyl pool in Florida can range from $25,000 to $45,000, while other options like concrete and fiberglass are more expensive. For an even cheaper alternative you can consider an above-ground pool.
Is It Worth The Money To Build A Pool In Florida?
Adding a pool is an expensive, but exciting investment into your outdoor living space. We are all on different paths in life so consider your own personal happiness, goals, and situation to determine if a pool is right for you. Thanks to Florida’s warm weather, adding a pool will provide several months of enjoyment and respite from the heat. While not a large return on investment, a pool can also help increase your home’s value by 8%, helping to offset some of the construction costs.
If you’ve decided you want to hire a Florida pool contractor to install an inground pool but aren’t sure where to start, TGUC Financial can help. Our platform offers a one-stop-shop way to explore quotes from trusted contractors and check offers for a home improvement loan to finance the project.
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